Connexus Credit Union in 2600 Ridgway Parkway

Customer Reviews about Connexus Credit Union:

• ★ ☆ ☆ ☆ ☆
  Horrible bank to have relations with! This bank has hidden fees on absolutely everything you do with them, fees for using their ATMs, fees for transferring money and holds placed for cash deposits is just the beginning. They will not return phone calls and refuse to let you speak to anyone different from the person who answering the phone calls. I would never recommend this bank to anyone ever!
  By Julian Ellis, January 16, 2017
• ★ ☆ ☆ ☆ ☆
  I had a frustrating, tedious, unprofessional relationship with Endura Financial when I got an auto loan with Endura to finance a used car. Endura continuously made mistakes in the process but never informed me about them. It took repeated inquiries from be about the situation to find out about the mistakes and delays. I applied for a loan/purchased a car in October 2010 and received the title in June 2012. It took Endura more than a year and a half to successfully transfer my title and never honestly apologized or offered to make up for my time dealing with their incompetence. I purchased an out-of-state car, and I understand there can be bureaucratic obstacles when making such purchases and title transfers, but Endura's failure to quickly resolve the issues or communicate with me regarding the status was unacceptable. Luckily I like my car and continue to own it, but Endura's mistakes would have made it virtually impossible for me to sell my car during the period that they didn't resolve this issue. In the end, I paid off my loan early just so I didn't have to continue any relationship with Endura. I will never, ever use their services again and can't recommend any else use them either. What follows is the (paraphrased) story of Endura's incompetence over my auto loan and title transfer process for anyone who wants the full story. When I went through the loan approval process, I met with a loan officer who walked me through the steps. He gave me expected timeframes for when I could expect the title to transfer (from a different state) and get my Minnesota license plates. After the timeframe that he gave me with no word from him regarding the status, I repeatedly tried to contact the Endura loan officer. I received no communication from him in return. I eventually got a hold of another employee, who then told me that the loan officer I had worked with was no longer employed by Endura. At some point, my Endura Financial loan officer left the company and I was never informed of the situation. I did not get a single call or email letting me know that he was gone and nothing was being done. It was not until I called Endura that I was informed that I was my title transfer was not being taken care of, as promised. I was assigned to another person who assessed the situation and told me that Endura had a 3rd-party service that could take care of this faster than I could and any involvement by me would slow or hurt this process. After the timeframe given to me, I contacted them again and the second person told me that nothing had been done and I had to do a few things to get it fixed. This process of having to track down the status of my title transfer myself, instead of being given updates, continued on for more than 1.5 years. Once I was transferred to my third processor, she was finally very nice and able to help me out.
  By Preston Smith, December 05, 2016

Photo gallery of Connexus Credit Union

About Connexus Credit Union in Minneapolis